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background (92Kb)
Exploring Information Management
Abstract: Published
definitions and reported experiences of “information management” are still
relatively
few. One published example is based on the experiences of the senior management
of BP
Exploration, where a simple model referred to as “Jacob’s ladder” was adopted
with considerable
success. This model is compared with other published models and a consolidated
model is
derived as a basis for further work.
This paper may be referenced as follows:
Bytheway, A. (2003) Exploring Information
Management. In: Proceedings of CISTM 2003. Cape Town, The
Information Institute. Available from: <www.information-institute.org>
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to open/download a PDF version of a conference paper providing some
background (92Kb)
Assessing Information Management Competencies in Organisations
Abstract: The history
of the management of information systems includes many ideas that were
intended to simplify the complexities of the management task, but there is still
a great deal of wasted
investment that produces no significant benefits. Much of the thinking has been
rational and
structured, but it can be argued that structured thinking will not solve the
problems presented by the
ever-increasing scope and depth of information systems, the need for improved
responsiveness and
agility, and the need to deal with a range of requirements that are sometimes
behavioural and
sometimes legislative. Three of the more frequently cited frameworks for
information management
(Zachman, Henderson & Venkatraman, Ward), are briefly reviewed and found to have
common
characteristics. They are combined into a new, simple arrangement of the central
(and critically
important) ideas. This new framework has been used as the basis of a survey
instrument that is
introduced and explained; it works at two levels - the "micro" and "macro"
levels. It assesses
perceptions of organisational capability to manage information well, as seen by
respondents who are
normally employees working in different roles with varying responsibilities. The
survey instrument
comes with an analysis and reporting package that is found to be suitable for
the needs of busy
managers, and the way in which micro and macro data is presently analysed and
presented is
demonstrated using data from a reference dataset, a CIO workshop, an
investigation within a real
estate agency and a large financial services organisation. The contribution of
this work to the
research programme from which it emanated is summarised and future directions
briefly explained.
This paper may be referenced as follows:
Bytheway, A. (2011) Assessing Information
Management Competencies in Organisations, In: Proc ICIME 2011. Toronto,
Academic Conferences Limited
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